Frequently Asked Questions
What shipping service do you use?
All our shipping is done through UPS.
What happens when I buy something from another vendor?
Kraken Ichiban only hosts the other vendors, giving them a platform to sell their products online. If you have questions about a product you’ve purchased from one of our vendors, you can contact them directly or write us at support@krakenichiban.com
Do you ship internationally?
Yes! In accords to the United States and Canada’s, as well as the receiving country’s import/ export Laws.
What are your shipping timeframes?
Orders are usually shipped the following day unless it’s a weekend. If there is a variance, you will be notified. You will receive a tracking number with each purchase.
What’s your return/exchange policy?
Due to the specialized nature of products sold at KrakenIchiban.com, all sales are final. Variant cases will be dealt with on a case-by-case bases.
How do I become a sponsored content creator?
We have an application available that you may fill out and submit to Marketing@Krakenichiban.com that will be available soon!
How do I become a vendor?
Go to our Become A Vendor page and complete the application form. We will review your application and get back to you in 24-48 hours!
How do I contact a vendor?
A vendor’s phone number and email address can be found on their specific vendor page on the Kraken Ichiban website.